Terms Of Use

Cozy Earth provides access to its website, mobile applications, digital services, and related online features subject to the terms and conditions outlined in this agreement. By accessing, browsing, registering for an account, purchasing products, or otherwise interacting with the platform, users acknowledge that they have read, understood, and accepted the applicable rules governing use of the services. Continued use of the platform after updates or modifications to these terms constitutes acceptance of any revised provisions.

The platform is intended for individuals who are legally capable of entering into binding agreements under the laws applicable in their place of residence. Users are responsible for ensuring that their access and use of the services comply with all local laws and regulations. Access may be restricted, suspended, or terminated if activities are found to violate these requirements or interfere with the operation of the platform.

Users may browse products and complete purchases either as registered account holders or as guests, depending on the features available. Those who create an account are responsible for maintaining the confidentiality of their login credentials and for all activities conducted through their accounts. Users should promptly notify the company if unauthorized access, suspected misuse, or security concerns arise. The company reserves the right to suspend, restrict, or terminate accounts that are associated with fraudulent activity, misuse, or violations of these terms.

The platform may offer premium programs, memberships, subscriptions, loyalty benefits, or similar services that provide additional features and privileges. Participation in such programs may require payment of recurring or one-time fees. Membership benefits, pricing, eligibility requirements, and program details may be modified, expanded, limited, or discontinued at any time. Users are responsible for reviewing current program information before enrolling or renewing participation.

Users may have opportunities to submit content through reviews, comments, ratings, surveys, feedback forms, social interactions, forums, or other communication features. Any material submitted remains the responsibility of the individual who provides it. By submitting content, users grant the company a broad, non-exclusive right to use, reproduce, display, modify, distribute, and otherwise utilize such content in connection with business operations, marketing, service improvements, and other lawful purposes. Content that is unlawful, misleading, infringing, offensive, harmful, or otherwise inappropriate may be removed without notice.

The company respects intellectual property rights and expects users to do the same. All content available through the platform, including text, graphics, photographs, videos, logos, designs, software, trademarks, and other materials, remains protected by applicable intellectual property laws. Except where expressly permitted, users may not copy, reproduce, distribute, modify, republish, transmit, display, or exploit any portion of the platform or its content for commercial purposes without prior authorization.

Certain services may allow users to connect third-party accounts, payment providers, social media platforms, or external applications. When users choose to connect such services, information may be exchanged between the platform and the applicable third party in accordance with the permissions granted by the user. The company is not responsible for the content, policies, practices, or operations of independent third-party services. Users should review the terms and privacy practices of those providers before engaging with them.

Product information presented on the platform is intended to be accurate and current; however, errors, omissions, delays, or inaccuracies may occasionally occur. Product descriptions, images, colors, dimensions, availability, pricing, promotions, and shipping estimates are provided for informational purposes and may be updated without notice. The company reserves the right to correct inaccuracies, modify product information, limit quantities, discontinue products, refuse orders, or cancel transactions when necessary.

All purchases are subject to product availability and order acceptance. Submission of an order does not guarantee acceptance. Orders become effective only after payment authorization and confirmation by the company. Taxes, shipping charges, handling fees, customs duties, import charges, and other applicable costs may be added during the checkout process or assessed by relevant authorities. Customers are responsible for reviewing order details before finalizing a purchase.

Subscription-based products may automatically renew according to the delivery schedule selected by the customer unless cancellation or modification is completed before the next billing date. By enrolling in a subscription program, customers authorize recurring charges using an approved payment method. Subscription settings may generally be managed through the user account or by contacting customer support.

Shipping and delivery timelines are estimates provided for convenience. While reasonable efforts are made to fulfill orders promptly, delivery dates cannot be guaranteed. Delays may result from inventory limitations, transportation issues, customs processing, weather conditions, or circumstances beyond reasonable control. Risk of loss and ownership of purchased products generally transfer when products are delivered to the designated carrier.

Returns, exchanges, replacements, and warranty services are subject to separate policies that may apply to specific products, categories, promotions, or programs. Customers should review the applicable policies before making purchases. Eligibility requirements, time limits, condition standards, and documentation requirements may apply to requests for refunds, exchanges, replacements, or warranty claims.

The company may communicate with users regarding transactions, account activity, security notifications, customer service matters, promotional campaigns, product announcements, and marketing opportunities. Users may opt out of certain promotional communications through available preference settings or unsubscribe mechanisms, although transactional and service-related communications may continue when necessary.

Users agree not to engage in activities that disrupt the platform, compromise security, violate applicable laws, infringe intellectual property rights, interfere with other users, distribute malicious software, collect information without authorization, manipulate transactions, or misuse services in any way. Unauthorized commercial use, automated scraping, reverse engineering, impersonation, fraudulent conduct, and attempts to bypass security measures are prohibited.

The company reserves the right to investigate suspected violations, cooperate with law enforcement authorities, preserve relevant records, and take appropriate action to protect users, business operations, and legal interests. Such actions may include restricting access, suspending services, terminating accounts, removing content, canceling orders, or pursuing available legal remedies.

Feedback, suggestions, ideas, recommendations, and other voluntary submissions may be used by the company without restriction or obligation. By providing feedback, users acknowledge that the company may incorporate such information into products, services, technologies, operational processes, or future developments without compensation or attribution.

These terms are intended to establish a framework governing access to the platform, use of available services, participation in memberships and subscription programs, purchase of products, submission of content, and interactions with the company. Users are encouraged to review the terms periodically to remain informed about current requirements, responsibilities, and available rights associated with continued use of the platform and related services.